Commentary: The IRS Can’t Get the Basics Right, So Don’t Add to Its Authority

All taxpayers are dealing with a disastrous filing season this year, with the IRS backed up on processing millions of returns and refunds from last year and communication from the agency nonexistent at best. But some taxpayers will have an added headache in the future as a result of an unnecessary new paperwork requirement that went into effect this year. Fortunately, however, legislation introduced by Sen. Bill Hagerty (R-TN) would address this issue by removing the burdensome new requirement.

Ever since IRS Commissioner Chuck Rettig claimed last year that the “tax gap,” or the gap between what the IRS collects and what it believes it is owed, could be as large as $1 trillion, politicians and legislators have been scrambling to propose ways to collect all that missing revenue. That’s despite the fact that more sober analyses show that the $1 trillion figure is probably wildly exaggerated, that it is functionally impossible to wholly prevent tax evasion, and that a far greater concern is the IRS’s inability to handle its taxpayer service responsibilities.

But as far as proposals to collect all this supposed “extra revenue” go, most of the focus has rightly been on schemes to drastically increase the IRS’s enforcement budget and allow the IRS to snoop on taxpayers’ financial accounts. But another more targeted change has already gone into effect, and is already causing problems.

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IRS Reverses Plans for Facial Recognition Software on Its Website

man in purple sweater sitting in front of a computer

On Monday, the Internal Revenue Service (IRS) announced in a statement that it would no longer be moving forward with previous plans to implement a controversial facial recognition software on its website in order for users to access certain tax records.

According to CNN, the IRS’s reversal came after widespread backlash by elected officials, privacy groups, and others who pointed out that such technology would constitute a massive overreach and violation of individual privacy. The IRS said in its statement that it would “transition away from using a third-party verification service involving facial recognition,” and would instead add an “additional authentication process.” The agency also vowed to “protect taxpayer data and ensure broad access to online tools.”

“The IRS takes taxpayer privacy and security seriously,” IRS commissioner Chuck Rettig said, “and we understand the concerns that have been raised. Everyone should feel comfortable with how their personal information is secured, and we are quickly pursuing short-term options that do not involve facial recognition.”

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